World Freight Company commits to:

1. Purpose and scope of collection

Data collection mainly on the website vanchuyenhanghoa.net includes: name, email, phone number, customer address,…. This is the information that vanchuyenhanghoa.net requires customers to provide when registering to use the service and for vanchuyenhanghoa.net to contact and confirm when customers need support and advice on the website to ensure consumer rights.

Customers will be responsible for the security and storage of all service usage activities in their email box.

In addition, customers are responsible for promptly notifying the website vanchuyenhanghoa.net of any unauthorized use, abuse, security breach, or storage of contact information for third parties to take appropriate action.

2. Scope of information use

  • The Company uses the information provided by users to:

  • Provide services to buyers;

  • Deliver to the address provided by the buyer

  • Send marketing and promotional emails about the services we provide;

  • Send new notifications about new services as well as new activities to customers of the website vanchuyenhanghoa.net ;

  • Contact and resolve with customers in special cases;

  • Do not use customers’ personal information for purposes other than confirmation and contact related to the transaction at vanchuyenhanghoa.net

  • When requested by a judicial agency including: the Procuracy, the court, the police agency investigating any violation of the law by the customer.

3. Information storage time

The user’s personal data will be stored throughout the cooperation process between vanchuyenhanghoa.net and the customer. The data will only be destroyed when the customer completely terminates all transactions with vanchuyenhanghoa.net and there is a request to cancel the storage of contact information from the customer. In case the user wants to delete all information about the account, the user is requested to contact us at the address in section 4

4. Address of the unit collecting and managing personal information

WORLD FREIGHT COMPANY LIMITED

Address: 1st Floor, No. 4 Nguyen Thi Minh Khai, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam

Email: info@worldfreightco.com – Hotline: 0907036096

If the customer believes that we have provided their information to a third party without their consent, the customer has the right to complain to us at the above address. Our company is obliged to resolve issues related to the security of customer information when considering the evidence provided by the user to be well-founded.

5. Means and tools for users to access and edit their personal data.

Customers have the right to check, update, adjust or cancel their personal information by sending the information to be edited to email: info@worldfreightco.com.

We will provide technical support to users to edit information if we receive a request from the user.

6. Commitment to protecting customers’ personal information

  • Customers’ personal information on vanchuyenhanghoa.net is committed to absolute confidentiality by vanchuyenhanghoa.net according to the personal information protection policy of vanchuyenhanghoa.net. The collection and use of each customer’s information is only carried out with the consent of that customer, except in cases where the law provides otherwise.

  • Do not use, transfer, provide or disclose to any third party any personal information of the customer without the customer’s consent.

We will provide some information such as: name, address, phone number to the shipping service when using the shipping delivery service.